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Fresh Start Plans allow you to have year-round access to a beautifully clean car, and at the convenience of your own driveway. You may browse plans on our website to see which plan best fits your car and family needs. We also offer extended care service to our plan members, which currently includes windshield blades, fluid top off, and tire pressure fill.

Fresh Start's Family Share Plan allows you the option to rotate between family cars, SUVs, and ATVs, monthly, at your discretion. Family Share™ plans are available in express, standard and max cleaning levels.

Fresh Start's quarterly Family Flex™ Plan gives you the option to rotate a family car every 3 months at your discretion. Family Flex™ plans are available in express, standard and max cleaning levels.

Once you sign up for a plan, you'll be able to schedule your first appointment. For future details, once your plan renews each time, you'll receive a text link to schedule your detail! From here, you can simply book online. Be sure to be logged into the Fresh Start website with the correct account and choose the appointment type that corresponds with your plan.

Your credit card will be charged on the first day of your plan, and subsequently at each plan renewal date. So for example, if you're on a quarterly plan, you'll be charged on your start date, and each 3 months thereafter. A professional invoice will be automatically delivered to your email at every billing cycle with plan details and instructions on how to book your appointment.

Yes, you can self-manage your account using our easy online platform. There are no cancellation fees. Any modifications must be made prior to your plan automatically renewing.

Our plans vary depending on the plan interval and service level. If you have any questions on what your plan will include, feel free to contact us directly at support@freshstartautodetail.com or request a callback on our website.

Your plan frequency level is based on your individual and family preference, as well as your desired level of cleanliness and aesthetics. Plans are available in monthly or quarterly intervals as we feel this best allows us to care for your family fleet. We are happy to provide a recommendation if you request a callback on our website.

Our easy to use online platform allows you to browse the plan that is perfect for you. You can log into our website, purchase a plan, and then schedule your service right at the convenience of your own driveway.

You can login to our website by navigating to the account login section on the mobile quick access bar, or at the top of our desktop homepage. We suggest using Google or Facebook assisted login for easy access to your account.

We can come to all homes and some work locations in our service range. For all locations, we require enough space surrounding the car to be able to safely perform the detail without interfering with other cars. Please contact us if you have a specific location in mind you would like to inquire about.

Please check our geographic service range for more detailed information on what services are available in your area.

You can either meet your detailer at your detail location or remote unlock your car from wherever you are.

Yes! We want you to be happy with the service. All of our plan appointments come with a 7-day spot check guarantee. If you're not happy with the service or we missed a spot, we will happily come back and make it right.

Quarterly Full Premium service typically takes around 2-3 hours, depending on car size. Family Share™ and Family Flex™ plans offer service from 90 minutes to 3.5 hours depending on family detailing needs.

We request you be present at the beginning of your first detail so we may learn about any special requests or preferences you may have. For any following appointments, your presence is not required.

As interior specialists, we consider vehicles with a third row to fall under the XL category. If you have a small third row seat and would like to opt out of having it detailed, we are happy to honor the mid-SUV price.

Simply remove any personal belongings from your car and we'll take care of the rest. If any personal items are left in the vehicle, we will either work around them or place them in a sealed bag and leave them in the trunk or underneath the driver's seat. Typically, we do not detail center consoles or glove compartments unless items have been moved in advance.

Payments are made at the beginning of each billing cycle. When your plan renews, your credit card will be charged automatically, and your account will be credited with your plan session. Please allow up to 24 hours for processing. If you have any questions on billing, please contact us directly at support@freshstartautodetail.com.

Tipping is appreciated for excellent quality service and attention to your vehicle; however, this is at your discretion, and we recommend tipping to your heart's content :). 100% of any tip goes directly to the detailer.

We are fully insured in the rare chance of an accident occurring while we are detailing your car.

Yes, you can reschedule at anytime up to 12 hours in advance of your appointment by using our easy online platform.

Yes, we supply our own water and power onboard our detailing van. We don't need to plug into any electrical outlets or use your hose.

In short, our goal is to make your car look and feel brand new. For more detailed information on how our service is different from a car wash, check out Our Learn Center Post. This post best describes the elevated level of service you can expect from Fresh Start.

We will typically detail in any weather above 38° F degrees without heavy wind, rain or snow. We anticipate about 260 plus detailing days per year, so rest assured we will find the time to navigate any weather challenges we may face. We will reach out within 24 hours of your scheduled appointment time if a reschedule is needed.

Express cleans are ideal for individual drivers with cars in good condition, for those who don't need every nook and cranny detailed, or for those that are okay with a less detailed clean. Express clean service is limited to 90 minutes, whereas the 3-4 hour full detail service is deigned to allow for enough time for most cars to be restored to like-new condition.

One of the main ways we're different from traditional detailing companies is that we're interior specialists. Since most of your experience driving will be spent on the inside, we believe our interior focus provides the best value and detailing experience for our customers. While we still wash the outside of your car as part of our full premium detail service, we're happy to provide recommendations to other companies for any specialized exterior services such as window tinting, ceramic coatings, or paint protection films. Most importantly, we apply a thorough and disciplined approach to our detailing. All of our services follow our proprietary detailing method and full details come with a 30-point checklist to ensure your satisfaction.

Fresh Start brings a cleaning-focused approach to detailing. We use construction-grade steam and air tools to remove any dirt or grime. Approximately 85% of our time is spent using our top-of-the-line steamer, air compressor, and shop vacuum to restore your surface's original condition. The remaining time is spent finishing your trim and seats with our premium conditioning products. This last step, while not time intensive if the car has been properly cleaned, helps provide that new car look and feel. If the cleaning portion of the detail has been compromised, any coating products will likely leave a greasy, unfinished feel to your car.